Average from 31 reviews
Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.
Flip Broadband provide only a few different broadband plans as they like to keep things simple.
Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.
Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge. Or you can select FREE 60 CARRY OVER MINUTES. The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.
At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.
Flip broadband focus their customer service and broadband support around their online system. To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.
Average from 31 reviews
NIcola15th February 2017
The best no contract option available.
If re connection to property required then $150 fee is waved.
Clear communication of any delays and all progress.
7 day warning of upcoming bills.
Be aware that you need to give 1 months notice before disconnectiing
goran bugarinovic13th February 2017
I am very unhappy with the service
Ken Mitchell13th February 2017
Can't provide fibre
Bronwyn11th February 2017
This is a good cheap option. It is just the amount of time I cant connect to the internet is really annoying.
A cheap option if you need a phone as well. Customer service is top quality.
There are some days (particulary mornings) that I can not connect to the internet. It is really annoying.
Osmar7th February 2017
Horrible support and speed not constant - sometimes much lower than agreed
Price is reasonable
LK31st January 2017
Speed is super variable, often slow in the evening and weekends (you know, when you actually use it), cuts out - the modem they supplied is terrible, and often needs resetting, customer service is horrible - instead of trying to work with you, they just try and blame you for issues with their service. I'm actively looking to change provider...
Cheapest no contract plan
Variable speed, unreliable connection, terrible customer service
Brydon4th January 2017
A cheap provider but with highly variable speeds, particularly in the evening. Could really tell that it slowed down. Online assistance not very helpful.
Amber House15th November 2016
If you don't mind being completely disconnected for several periods of 5-20 minutes each and every day and technical support that treats you like a moronic liar, then this is the ISP for you!
Quite good prices
Several random periods each day of no internet access
Jamie13th November 2016
With psn constant disconnects.
They have issues with connection to gaming servers which makes it impossible to use.
Bronwyn11th November 2016
I love the customer service. They answer the phone really fast. The main problem I have is at times the internet will disconnect. It can be hard to get reconnected. I assume it is when the lines are busy. There are also times its quite slow. I do like that there is no contract so I have the option to change if I want to.
Customer service and good price
Can be slow and disconnect.