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Orcon

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  • Reviews
Orcon
5.6

Average from 95 reviews

  • Reliability 5.7

  • Speed 6.0

  • Support 5.1

  • Features 5.8

  • Value 5.4

Orcon Broadband offer two main types of Broadband package.

Orcon is one of the new breed of New Zealand Broadband Providers. They keep plan prices simple so that you know exactly what things will cost and what you will get.

Some broadband plans include a telephone landline whilst other broadband plans, like Naked Broadband doesn't have a home telephone line included as an option.

Orcon does offer Ultrafast Fibre Broadband and broadband packages with different data limits and variable speeds.

The type of broadband connection you can get depends on the broadband connection available in the street at your address. They offer all types of broadband connection, Fibre, VDSL and ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Orcon
5.6

Average from 95 reviews

  • Reliability 5.7

  • Speed 6.0

  • Support 5.1

  • Features 5.8

  • Value 5.4

Geoff Rogers27th July 2018

7.8
Reliability
8
Speed
9
Support
10
Features
7
Value
5

I been with Orcon for a while now (I think about five years) and found them to be very good. Most of their call centre staff appear to be outside New Zealand, but they are friendly efficient and competent.

Pros:

Very speedy response to enquiries. I don't think I've ever spent more than a couple of minutes waiting for my call to be answered. The call centre staff are also very well trained.

Cons:

I can't really think of anything.

M Taqi Amini16th July 2018

5.0
Reliability
3
Speed
5
Support
2
Features
7
Value
8

I had a contract for 12 months, with the first three months free. They didn't follow their promises and took money for the first month. I called them, they said that they will not get money in later months. I was suspecting if they could just charge me all the months if I have not called them. Later I move to another apartment and asked them to move my plan. They agreed and later emailed me that I have agreed that the contract will renew for another 12 months, which I didn't. Then I requested them just terminate the contract. ...read more

Cons:

Not a reliable company.

Katy28th June 2018

6.6
Reliability
7
Speed
10
Support
2
Features
7
Value
7

We were on unlimited, they switched us with out notification to limited data, sent a huge bill and an email saying they are switching all their customers to unlimited and we must be so happy. Spent hours on the phone with no luck and had to pay the bill.

Pros:

Quite reliable internet

Cons:

Never tell you about surprises in your bills, dont trust them with direct debit!

Juliana13th June 2018

5.0
Reliability
2
Speed
9
Support
2
Features
7
Value
5

Terrible customer service, cancelled my newly opened account without my knowledge, while I was waiting to be connected.

Jeff10th June 2018

6.2
Reliability
6
Speed
6
Support
7
Features
6
Value
6

very lag during peak time

Alison8th June 2018

5.0
Reliability
3
Speed
7
Support
1
Features
7
Value
7

No support despite numerous attempts to contact them. Three 'scheduled" help contact calls failed to happen. No support at all.

Luke2nd June 2018

5.0
Reliability
7
Speed
6
Support
5
Features
5
Value
2

Over priced. $98 per month for 100 down 20 up.

Pros:

Hassle free

Cons:

Over priced

Alan Shead23rd May 2018

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Waiting to be connected but got a great deal.

Neal 18th May 2018

3.8
Reliability
6
Speed
2
Support
2
Features
7
Value
2

Upgraded to the gigabyte plan.what a joke. The speed is only 150 mb download. Do not join here.They ripe you off.

Pros:

None

Cons:

A *** job is all I got from Orcon

John Tattersall6th May 2018

4.0
Reliability
2
Speed
2
Support
9
Features
5
Value
2

Had no issues with Orcon for 2 years then took up their Gigantic Gigabyte plan and it has been hopeless. Chorus have checked speed to house and all good. Orcon ISP service has taken a major leap backwards. This is so dumb it is unbelievable.

Pros:

Tech desk have been responsive
But speaking to them 3 times a week doing re-sets and tests is not what I signed up for

Cons:

Mostly less than 500Mbps on ethernet cable, which on a good day gives you about 150/200Mbps on wireless.

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