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Orcon

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  • Information
  • Reviews
Orcon
5.6

Average from 85 reviews

  • Reliability 5.8

  • Speed 6.0

  • Support 5.1

  • Features 5.7

  • Value 5.5

Orcon Broadband offer two main types of Orcon Broadband package.

Orcon is one of the new breed of New Zealand Broadband Providers. They keep the Orcon Broadband plan prices simple so that you know exactly what things will cost and what you will get.

Some Orcon broadband plans include a telephone landline whilst other broadband plans, like Orcon Naked Broadband doesn't have a home telephone line included as an option.

Orcon does offer Orcon Ultrafast Fibre Broadband and Orcon broadband packages with different data limits and variable speeds.

The type of Orcon broadband connection you can get depends on the broadband connection available in the street at your address. Orcon offers all types of broadband connection, Orcon Fibre, Orcon VDSL and Orcon ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Orcon
5.6

Average from 85 reviews

  • Reliability 5.8

  • Speed 6.0

  • Support 5.1

  • Features 5.7

  • Value 5.5

Ahmad Refae9th April 2018

8.0
Reliability
9
Speed
9
Support
7
Features
7
Value
8

I was with Orcon previously and I already know their capability.

Pros:

Faster than what we used with TrustPower previously as we upgraded from ADSL to VDSL.

Jen31st March 2018

4.4
Reliability
3
Speed
7
Support
2
Features
7
Value
3

Terrible service. Internet goes down about once per day and landline goes down every month or so. Customer service not at all interested in fixing it.

Sarah8th March 2018

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

Horrible internet always picks when it wants to work, for 90 dollars a month not worth it at all. When I contact orcon they tell me to run a few tests sorry isn’t having working internet what I’m paying orcon for? I feel like I shouldn’t have to run tests to get our internet working, should be working all the time for that price.

Pros:

Occasionally working internet....

Cons:

Over priced, not reliable internet.

Aiden5th February 2018

2.2
Reliability
1
Speed
5
Support
1
Features
1
Value
3

Modem arrived and I installed it properly. Had to call Orcon twice before they arranged for a delivery of a new modem. The new delivery will take up to 5 days so I have been left without internet for a week. When I asked about compensation I received no reply. Definitely do not recommend them. Go with slingshot.

Pros:

Cheapish - Same price as slingshot, vodafone etc

Cons:

UNRELIABLE
Will not Compensate for bad service/ interruptions to service.

John Reilly3rd February 2018

8.2
Reliability
9
Speed
10
Support
8
Features
7
Value
7

Orcon provide me with add-ons for my landline that suit - for a small fee each month I get unlimited national calling and unlimited calls to the places overseas that I call reasonably regularly - the UK, Australia and the USA. Initially, when we signed up for /fibre, we got drop-outs off and on but we haven't had a drop out for so long that I can't remember the last time.

Fletcher2nd February 2018

7.6
Reliability
9
Speed
6
Support
8
Features
8
Value
7

I would like to be able to compare our provider with others for both price and service.
Would like to know if recent loss of service which have been rectified by Chorus at various street pillars is the result of sabotage/sales effort of incompetence on Sparks part. as doesn't seem to be Orcon that has the problenm as Spark have fixed it
Would also like to know how long their free fibre connection offers are going to last. i thought that as more people went onto fibre that the copper service would improve but to date the reverse seems to be the case. ...read more

Pros:

Have been helpful and seemed like a good deal for a good number of years

Cons:

None really, Have ahd several visits from Vodaphone and Spark trying to sell us fibre connection but to date they are not providing a competitive deal.

Carina Steinmann1st February 2018

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Easy communication and sign up process. Looking forward to working with them this year.

Roland Goerlich26th January 2018

7.6
Reliability
9
Speed
6
Support
8
Features
8
Value
7

Reliable service, good costumer support. Prices have dropped.

Pros:

Call center in NZ, technical support excellent

Cons:

Provided Router mediocre

Sonya Maniapoto26th January 2018

7.6
Reliability
7
Speed
7
Support
10
Features
7
Value
7

Absolutely fabulous service from Orcon. 24hours from application to service (ONT and modem already in place). There were issues with finding the correct address but constant communication - without a pre-scripted email - ensured these were resolved rapidly. If customer service is the mark of success, then Orcon have nailed it!

Alastair24th January 2018

8.6
Reliability
8
Speed
9
Support
8
Features
9
Value
9

Great service with an even better rate.

Pros:

Ease of use

Cons:

None

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