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Orcon

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Orcon
5.6

Average from 113 reviews

  • Reliability 5.8

  • Speed 6.0

  • Support 5.1

  • Features 5.7

  • Value 5.3

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Orcon
5.6

Average from 113 reviews

  • Reliability 5.8

  • Speed 6.0

  • Support 5.1

  • Features 5.7

  • Value 5.3

Katy28th June 2018

6.6
Reliability
7
Speed
10
Support
2
Features
7
Value
7

We were on unlimited, they switched us with out notification to limited data, sent a huge bill and an email saying they are switching all their customers to unlimited and we must be so happy. Spent hours on the phone with no luck and had to pay the bill.

Pros:

Quite reliable internet

Cons:

Never tell you about surprises in your bills, dont trust them with direct debit!

Juliana13th June 2018

5.0
Reliability
2
Speed
9
Support
2
Features
7
Value
5

Terrible customer service, cancelled my newly opened account without my knowledge, while I was waiting to be connected.

Jeff10th June 2018

6.2
Reliability
6
Speed
6
Support
7
Features
6
Value
6

very lag during peak time

Alison8th June 2018

5.0
Reliability
3
Speed
7
Support
1
Features
7
Value
7

No support despite numerous attempts to contact them. Three 'scheduled" help contact calls failed to happen. No support at all.

Luke2nd June 2018

5.0
Reliability
7
Speed
6
Support
5
Features
5
Value
2

Over priced. $98 per month for 100 down 20 up.

Pros:

Hassle free

Cons:

Over priced

Alan Shead23rd May 2018

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

Waiting to be connected but got a great deal.

Neal 18th May 2018

3.8
Reliability
6
Speed
2
Support
2
Features
7
Value
2

Upgraded to the gigabyte plan.what a joke. The speed is only 150 mb download. Do not join here.They ripe you off.

Pros:

None

Cons:

A *** job is all I got from Orcon

John Tattersall6th May 2018

4.0
Reliability
2
Speed
2
Support
9
Features
5
Value
2

Had no issues with Orcon for 2 years then took up their Gigantic Gigabyte plan and it has been hopeless. Chorus have checked speed to house and all good. Orcon ISP service has taken a major leap backwards. This is so dumb it is unbelievable.

Pros:

Tech desk have been responsive
But speaking to them 3 times a week doing re-sets and tests is not what I signed up for

Cons:

Mostly less than 500Mbps on ethernet cable, which on a good day gives you about 150/200Mbps on wireless.

Ahmad Refae9th April 2018

8.0
Reliability
9
Speed
9
Support
7
Features
7
Value
8

I was with Orcon previously and I already know their capability.

Pros:

Faster than what we used with TrustPower previously as we upgraded from ADSL to VDSL.

Jen31st March 2018

4.4
Reliability
3
Speed
7
Support
2
Features
7
Value
3

Terrible service. Internet goes down about once per day and landline goes down every month or so. Customer service not at all interested in fixing it.

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