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Orcon

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Orcon
5.6

Average from 113 reviews

  • Reliability 5.8

  • Speed 6.0

  • Support 5.1

  • Features 5.7

  • Value 5.3

Orcon knows its stuff when it comes to internet. The company was the first to unbundle the local loop, the first to launch a mass-market plug and play VoIP device, and the first to get Kiwis hooked up to ultra-fast broadband.

Orcon offer gigabit residential plans, bringing a new level of broadband speeds to Kiwi consumers, along with ADSL, VDSL and Fibre with or without homeline services dependant on what is available at your broadband region. All of Orcons internet plans offer unlimited data. 

 

** NOTE: The above information has been provided by the ISP or reproduced from their website ** 

 
Orcon
5.6

Average from 113 reviews

  • Reliability 5.8

  • Speed 6.0

  • Support 5.1

  • Features 5.7

  • Value 5.3

Tim4th October 2017

3.0
Reliability
4
Speed
2
Support
1
Features
5
Value
3

Been on Gigiabit fibre for 3 years with Orcon now. It started off working well but as time has passed it's gotten slower and slower.

Cons:

Useless call centre
Slow, haven't seen a >500mbs speed test in well over a year
Connection drops at least once a month with no warning from them

Delilah tonga 28th September 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

I went on or on to signup because it said First 3months free on ur website but it didn't have that in their website when I was redirected so decided to leave it.

Bruno19th September 2017

8.8
Reliability
10
Speed
10
Support
10
Features
10
Value
4

I was with Orcon for 11 years and they were alway great, but it looks like everyone has caught up with them and they are no different from the other players, just a bit pricey compared to some of the new guys

Rob de Winter16th September 2017

5.0
Reliability
8
Speed
5
Support
3
Features
2
Value
7

Only one of two providers offering fibre optic broadband service when our house was built some four years ago (nearly). Lots of initial problems with modem etc which Orcon resolved but have not heard from them since except when its bill paying time.

Pros:

Are "there" without anything else

Cons:

Are we getting best bang for our buck?

Jimmy lee7th September 2017

8.8
Reliability
10
Speed
7
Support
10
Features
8
Value
9

Thanks! Happy to be with you, guys

Mark5th September 2017

8.8
Reliability
10
Speed
9
Support
8
Features
7
Value
10

I'm really happy with them. Just another level in comparison with Spark or Vodafone

Pros:

Speed, support, faultless connection

Cons:

Haven't found yet

Len Tagilao9th August 2017

7.0
Reliability
7
Speed
7
Support
7
Features
7
Value
7

...

Matt4th August 2017

4.0
Reliability
6
Speed
6
Support
1
Features
4
Value
3

If I could give them -10 for customer service I would. They are virtually useless at getting a device connected. Go elsewhere and save yourself the hassle.

Pros:

Cheap one year contract with 50% off first 6 months

Cons:

I don't think they know how to run a business. Sent my modem out not requiring a signature since I wasn't home they sent it back and not to the local post office for me to pick up the next day... So now my service will be turned on but I won't have a modem... Funny thing is the tracking ID says no signature required.... The left hand doesn't know what the right hand is doing. The answer is always get back to me but they never do unless you call them. ...read more

Graham24th July 2017

9.0
Reliability
10
Speed
8
Support
9
Features
8
Value
10

Easy switchover and helpful support. I'm not too techie so glad of their assistance

Pros:

Good support. Amazing value on the 3 month free deal

Cons:

nothing

Aaron Gambhir20th July 2017

1.0
Reliability
1
Speed
1
Support
1
Features
1
Value
1

The change has been horrible. I am still being billed by Slingshot. Orcon says they have started my new account hence started my billing yet I cannot access internet. It is so frustrating, I would not recommend anyone to change their provider in the future.

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