Average from 34 reviews
Skinny’s whole reason for being is to strip everything back, so you only pay for stuff you actually want at super low prices. It’s based on a model called common sense. Skinny broadband only does award winning mobile and broadband, and it’s all prepay.
Skinny Mobile is a division of Spark New Zealand Trading Limited, and Skinny happily uses Spark's 4G network.
Average from 34 reviews
Lisa Arona3rd November 2018
Skinny are realiable with minimal glitches compared with other providers
Plug n go
Value for money
Start plan affordable
Cant get bigger data on pre pay
Richard Travers31st October 2018
I was after a provider that had copper landline plus broadband and no contract.
Skinny was one of the providers that fitted my criteria and of those that I approached they were the first one to get back to me so I signed up with them.
Deirdre Kent5th September 2018
Delighted with this company but since they depend on 4G mobile network and this isn't available where I am going to move, I have to stop using them. Sad.
Price and service superb
We ran out often two days before the end of the month and it got tricky learning to renew online.
Greg14th July 2018
Sure not fast for 2018,
David Nairn5th July 2018
I have a SkinnyDirect $35 4Gb rollover data with unlimited voice and texts.
If I run out of data the easiest and cheapest option is to cancel current plan and start a new one. Occasionally use the $50 12Gb plan.
Industry wide data pricing is a racket. eg. Common plan costs $55 for 6Gb and $65 for 35Gb plan. Just $10 for 29Gb.
Pros: Cheapest plan around. Reasonable signal strength most places in NZ.
1 month contract.
Their web site = my dashboard is easy to use. The Help team do know how their site works.
Cons: Support is bad. Any problems are always said to be at my end. Only under pressure will they do anything to assist with ph/network setup.
Recently bought a new Ph. Old Skinny SIM not fit. Purchased new one at Cou ...read more
Sharon14th June 2018
Since moving to Skinny from Vodafone, the service has been really poor, disconnecting many times an hour, and we can't use Chromecast. Support took weeks to get back to us, and there were 40 minute waits to speak with someone on the phone. We were eventually sent a replacement modem, but this was worse, not better in terms of Internet speed and reliability. When we attempted live chat, they gave us the wrong information and asked us to do a test that was not applicable to ou ...read more
Slow, unreliable Internet, poor support, poorly trained staff with each staff member telling you something different. Can't use Chromecast with Skinny.
Ness 12th June 2018
Awful! Support terrible!
brendan31st May 2018
Tried to get a new connection for my new build property. Skinny refused to pay the chorus fees for establishing the connection because they are "a low-cost company that doesn't do that". These pricks wasted half a day of my time making me their middle man between themselves and chorus.
I don't leave reviews, but this experience was so terrible that I feel I should.
The best part is they've now sent me a return bag for their modem... The bag is too small hahahaha. They can ...read more
Absolutely nothing. Unless when you say an "internet connection" what you are actually after is nothing
everything from customer service to the actual ability to provide basic internet connection
Rob24th May 2018
All good. Great app.
Iwei27th March 2018
The 4G connection was easy and fast. The 30 days guaranteed refunded very quickly.
Price is reasonable and competitive.
Price, Easy to connect, Service.