Please review your current Broadband Provider – Click here

Got questions? Call us: 0508 2COMPARE (0508 226672)

Slingshot

  • Plans
  • Information
  • Reviews
Slingshot
5.9

Average from 99 reviews

  • Reliability 6.4

  • Speed 5.9

  • Support 5.5

  • Features 6.0

  • Value 5.7

broadband compare people’s choice award 2018

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.

Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.

The type of Slingshot broadband connection you can get depends on your address and area.  Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

Slingshot
5.9

Average from 99 reviews

  • Reliability 6.4

  • Speed 5.9

  • Support 5.5

  • Features 6.0

  • Value 5.7

Carrie15th November 2018

3.0
Reliability
3
Speed
3
Support
3
Features
3
Value
3

I am paying a small fortune for Slingshot's ultrafibre plan, which they advertise as supporting simultaneous streaming on multiple devices with speeds up to 1000 mpbs up and 500 down. Like most ISPs, they set me up with a standard modem/router, which could not begin to service a medium-to-large house on its own. In fact, the signal is only detectable on one floor of the house and then without speeds of about 10/10 (or 1/1000 of what I am paying for). Purchased an expensive Google mesh router system to extend wifi to the rest of the house. Works, but pretty slow (100/200). Asked Slingshot to either bridge their modem for me or walk me through doing it myself -- which is standard tech support at any ISP that I have ever had -- and they refused. Claimed that it was a "non-standard practice" that they did not support. So, I am paying for ultra high speed internet and receiving something between high speed and dial up in my house, because there is no way to bridge my modem for networking. Sure glad that I am locked into a 12-month contract with a company with email-only tech support. ...read more

Pros:

They can deliver ultra high speed fibre into your house.

Cons:

You will not actually be able to network your devices at much more than dial up speeds, and having high speed internet that is unusable is actually worse (and more expensive) than not having it available at all.

Trish 7th November 2018

3.8
Reliability
4
Speed
2
Support
5
Features
2
Value
6

no help when i have a problem , last week had to get a computer expert as slingshot suport lost paitents with me when i could not log into slingshot .

Pros:

I get internet as last company i was with , I often had no internet .

Cons:

Often not helpful .

Janine Ready6th November 2018

7.0
Reliability
8
Speed
5
Support
7
Features
8
Value
7

I was a loyal customer for over 10 years but they would not offer me an ongoing deal to stay with them .
Goodbye slingshot

Anahera hiraka31st October 2018

4.6
Reliability
8
Speed
3
Support
1
Features
6
Value
5

our connection is 2mbps could be because of the area but they’re communication is poor they haven’t tried to help us when we’ve asked for help, we’re now getting charged $83 from 74.99 for 2mbps

Cons:

not liking them at all.

sharmaign11th October 2018

8.2
Reliability
10
Speed
10
Support
7
Features
7
Value
7

connections

Floyd2nd October 2018

8.8
Reliability
10
Speed
10
Support
7
Features
9
Value
8

Got in contact very fast. Great service

Pros:

As comment above great service

Cons:

None so far

Debbie Miki2nd October 2018

9.0
Reliability
10
Speed
7
Support
10
Features
10
Value
8

Accepted me no join up fees

Pros:

Fast and efficient service
Very helpfull

Sunita16th September 2018

7.4
Reliability
7
Speed
7
Support
9
Features
7
Value
7

Rang to see if we have the latest modem for our plan being the highest & fastest speed as have kids use it for gaming, was advised they do have a new modem available for our plan and was also offered a huge price reduction on our monthly bill, due to price matching with there new plans

Pros:

Was happy at offering new price reduction on monthly account

Cons:

Wish we had been informed early on this time option was available to us

Gary Hendry13th September 2018

3.8
Reliability
5
Speed
4
Support
4
Features
3
Value
3

I have been with slingshot from the begining. Over the years they have become a greedy poorly run outfit.

Pros:

None

Cons:

Customer service is the worst. They do not consider older people at all.

Nate9th September 2018

7.2
Reliability
8
Speed
7
Support
6
Features
7
Value
8

Overall a satisfactory experience with these guys, just returning to my original provider for a bit.

Pros:

Great customer service. Good introductory deal although it wasn't implemented properly and took some pushing on my part to get the terms that were originally offered.

Cons:

A little punitive towards late payments.

Shown 10 reviews (1-10) out of 99 reviews
You selected
pic
pic