Slingshot
- Plans
- Information
- Reviews
Average from 110 reviews
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Reliability 6.5
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Speed 6.0
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Support 5.5
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Features 6.0
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Value 5.8
Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand.
Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.
Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.
The type of Slingshot broadband connection you can get depends on your address and area. Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
Average from 110 reviews
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Reliability 6.5
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Speed 6.0
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Support 5.5
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Features 6.0
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Value 5.8
Russell Patton10th January 2019
Phone problem reported 4 months ago after innumerable calls to Slingshot the problem remains and they keep requesting that I document 4 missed calls during a 24 hour period. Even after I complied twice, they still require a further missed call documentation every time I ring up.
Cons:
The worst support I have ever encounted.
Brad 28th December 2018
Key for moving was speed and cost
Pros:
Value for money
Cons:
As noted above moved due to blue for money with speed as main driver
Adric24th December 2018
Had signed a 2 years contract from Jan 2017 and had never been happy with the spend and reliability of their service. Been talking to the technical helpdesk and did not resolve issue at all. All they did was to ask me to change different channel and try it for 30 mins and still not reliable at all. Also, they have increased the price of my plan from $84.95 to $87.25, due to telecommunication levy, but $84.95 is still being offered to all new customers! They are good at getti ...read more
Pros:
Nothing good to say... Go figure.
Cons:
After trying for so many months (22 months into the contract), I contacted the retention team and they initially offered me to upgrade my plan to the Giga plan so that they can offer me to get the modem at $99. After I ...read more
Anonomous19th December 2018
Internet keeps cutting on an off over the last year. Got worse over the last month, to the point it cut off altogether after bad weather. Slingshot support kept booking Chorus techs on days i told them i would be at work. Finally Chorus guy arrived an told us nothing wrong with our lines, but Slingshot modem is stuffed. Some of the support is excellent, but others are crap.
Pros:
Yeah right, flamin useless.
Cons:
Kept on getting the run around to get them to book a Chorus Tech to come out on a day i would be at home. Had to wait 5 days to get the internet back on.
Irwin Wallace17th December 2018
Am already with Slingshot (about 2 years) after getting away from Clear.net (vodafone) and have been reasonably satisfied. We have had Fibre (Enable) installed up our Lane ( 12 residences) just last week and making contact to check packages/options now that fibre is available. Have not been able to talk with anyone at Slingshot about options, so have made enquiries here.
Barry17th December 2018
After a few initial issue with install my 12 months with Slingshot have been pretty much trouble free. Main reason not staying with them is even when I told them I'd been offered a better offer they wouldn't match it.
Catherine Crowther9th December 2018
Slingshot has been ok....only leaving for a better price deal
Pros:
VDSL is as fast as my daughter's fibre
Can bundle services
Cons:
Too expensive
Kirsty5th December 2018
Fast service
Pros:
Fast service
Cons:
Not available
Joseph wong4th December 2018
intended to switch to slingshot and your web site seemed to be good
Pros:
slingshot response but the customer service was very inexperience and requested me to talk with their technical team. I think their competitors will help me.
Cons:
hope you can feedback slingshot if they could follow up new customer properly
Alex4th December 2018
Switching to increase speed, data cap and to get a new router.
Pros:
My old plan is the cheapest in the land
Cons:
No free upgrade to latest speed/cap - need to pay 40% more to upgrade, which is a lot given I've been a long time customer.
