Average from 110 reviews
Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand.
Slingshot have a range of different Slingshot broadband plans available. Some Slingshot broadband plans include a home phone line whilst other broadband plans are like Slingshot Naked Broadband and don't have a home telephone line.
Slingshot does offer Slingshot Ultrafast Fibre Broadband and Slingshot broadband packages with different data limits and variable speeds.
The type of Slingshot broadband connection you can get depends on your address and area. Slingshot offer all types of broadband connection, Slingshot Fibre, Slingshot VDSL and Slingshot ADSL dependant on what is available in your broadband region.
Average from 110 reviews
Bob Platt24th February 2018
Present isp contract is for copper.
Their fibre plan is relatively expensive, and 2year contract period with prohibitive $250 break fee
Rip off. Even Vodafone better deal
Greg17th February 2018
Middle of the road provider
Connection has been solid since joining them
Modem they supply is the worst in the market
Jess13th February 2018
Worst company I have ever dealt with for ANYTHING
Milo6th February 2018
It is good till you have any issue.
The speed is fine. I was on world net before SlingShot. Since I switched to Slingshot the downloading speed got extremely improved. I would say 5 times faster. The plan I had with SlingShot was even slower speed one and ...read more
Customer service ruined everything. Their reps had to go back to manager all the time. Which means I am waiting till they get the answer from someone. Also when I talk to manager they don't have answer and switch me to s ...read more
Nick Wilde4th February 2018
Great service. Bend over backwards to help.
Can email or phone them. They get back to you really quickly. When our VDSL modem played up, they couriered a new model within days.
Billing simple and efficient.
None. I will upgrade to fibre with them.
Craig4th February 2018
Lost us as a customer because they would not answer phone & emails regarding upgrading to unlimited broadband at a competitive rate.
Appears they would rather give a discounted rate to new customers than retain existing customers (4 years).
Once connected very good reliability and speed.
Took a year to get Fibre broadband - no doubt Chorus was the problem.
Took 4 routers before we were able to get a working landline phone connection - poor problem assessment by Slingshot and lack of knowledge by Chorus.
Jenna 17th January 2018
Overall pretty good experience.
No major issues once up and running, helpful on the phone.
Sent incorrect type of modem initially, quickly sent correct one but still delays setting up. Dropped out at busy times.
LN4th January 2018
English not always a first language with support staff so communication not always clear but seem technically competent. Maybe a crash course in Kiwi-isms could be developed
Cheap, fast (enough for browsing / video, no idea about gaming)
Few teething issues with setup, particuarly regarding the VOIP line
Wayne Robson23rd December 2017
Periodically is slowed down. By comparison with my overseas experience, so-called Ultra Fast does not even come close to what I have experienced.
Good after-sales service, and good attention to issues.
Intermittent speed, and does met my expectations os "Ultra fast".
Lily15th December 2017