Average from 201 reviews
Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.
It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.
Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.
** NOTE: The above information has been provided by the ISP or reproduced from their website **
Average from 201 reviews
Denise Webb15th February 2017
I never wish to have anything to do with Spark again ! Their customer service is abysmal, most of the reps, can't speak decent English and after hours you get re-directed to another country.
I have encountered over one month without internet, intermittent internet, interminable waits for customer service,going into the hours.
Without my tenacity,most would have given up.
I got a bit of a refund, other than than that no, Lightbox is useless.
Renju Joseph14th February 2017
One of the worst customer care service in broadband providers
Ian14th February 2017
Stable and reliable with solid backup support.
Cheryl Whiting13th February 2017
Want to check and understand what is out there
Michael Parlevliet13th February 2017
Very slow when there is an issue
Ian13th February 2017
For about the last 5-6 months Sparks monthly bill had 100 & 200 fiber on it.
Each month we complained and finally last bill was good.
Trouble is I worked for the NZ Post Office and Telecom for over 25 years and my wife about 6 years, so we having problems letting go.....
Speeds good, about 96 Mbps
TRying to get fixed, very hard
Bill13th February 2017
Slow speeds, advertised VDSL compatible but couldn't provide acceptable service. Very dissappointing
Nothing out of the ordinary.
All the above
tim11th February 2017
Bad connection all the time dropping out all call centre says is we are sorry but fibre will be in your area 2018 sometime
overseas operators with no knowledge or they just disconnect you mid conversation and don't log your call so no history of complaint
they say i am on best plan
Ben10th February 2017
Reliable and fast
When it goes down they are no use whatsoever
Sid1st February 2017
Spark internet service is really bad, i can't even watch a video on youtube at 720p.