Please review your current Broadband Provider – Click here

Got questions? Call us: 0508 2COMPARE (0508 226672)

Vodafone Broadband

  • Plans
  • Information
  • Reviews
Vodafone Broadband
5.2

Average from 87 reviews

  • Reliability 6.0

  • Speed 5.7

  • Support 4.3

  • Features 5.3

  • Value 4.7

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Vodafone Broadband
5.2

Average from 87 reviews

  • Reliability 6.0

  • Speed 5.7

  • Support 4.3

  • Features 5.3

  • Value 4.7

tim ball21st October 2017

4.8
Reliability
7
Speed
6
Support
3
Features
4
Value
4

Generally disappointing. Aggravated at losing e-mail address

Lindsay Lorden16th October 2017

9.4
Reliability
9
Speed
10
Support
9
Features
9
Value
10

Costs using the cable are cheaper than any of the "same speed" UFB plans available in our area.

Pros:

The cable pricing we have includes the ol' landline, and 200Mbps download speed.

Cons:

UFB pricing comparisons we've made would only include the ol' landline for extra cost.

richard westerman14th October 2017

5.0
Reliability
7
Speed
7
Support
3
Features
3
Value
5

Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leave this would be a big loss to them.

Cons:

Removal of email is a backwards move by vodafone. because of this we will take all our boradband services to another company. The looser is vodafone with an extimated 100000-200000 subcribers being effected if 20% leave this would be a big loss to them. ...read more

Carla11th October 2017

4.6
Reliability
5
Speed
3
Support
5
Features
5
Value
5

Lots of struggle with speed

Brennan8th October 2017

5.4
Reliability
8
Speed
6
Support
6
Features
2
Value
5

Cutting e-mail was the final straw, which was followed by the insult of increasing costs unless I signed into a 24mth contract. The shoddy communication - the media told me first about the e-mail, lack of consultation, arrogance and shitty options completed the abysmal picture

Pros:

lack of issues if I knuckled under and let them screw me

Cons:

Hate being shafted, don't want my e-mail being data mined by US corp[orate and who knows else. Arrogance

Gill8th October 2017

7.6
Reliability
9
Speed
9
Support
7
Features
7
Value
6

I have been renting and not had a Broadband provider myself for the last six months. I was with Vodafone primarily because my options were limited in the rural location I came from and my mobile is with Vodafone.

Pros:

They have an 'always connected' service that I found very useful. While you are waiting for a connection, they provide free unlimited mobile data.

Cons:

Call wait times to Customer Service has always been an issue.

Faye25th September 2017

5.4
Reliability
4
Speed
7
Support
5
Features
7
Value
4

Vodafone boardband was no longer working for me they cut me of when I had paid them and ask for more money to get put back on


Pros:

None

Cons:

Vodafone board is no longer for me

Ross21st September 2017

5.4
Reliability
5
Speed
4
Support
7
Features
6
Value
5

We have found unlimited fibre for the same price as the VDSL plan we were on.

Cons:

Vodafone speed was erratic and dropped away for no apparent reason.

Graeme Ferrier20th September 2017

7.8
Reliability
9
Speed
9
Support
7
Features
7
Value
7

I haven't needed any support as yet so can't comment.
I don't need or use extra features of any consequence apart from the landline - No problems there.
Don't know about value as this is the first time I have seen comparisons for my address.

Pros:

Vodafone was my existing provider, so no dramas with switching to UFB and only $1/month change in monthly bill.

Cons:

Chorus haven't been to remove the old copper wire connection

Cassandra 16th September 2017

5.0
Reliability
6
Speed
6
Support
6
Features
5
Value
2

After being with them for many years they were unable and unwilling to match the offer I found on here

Shown 10 reviews (1-10) out of 87 reviews
You selected
pic
pic